Creating a Return on Appmint's Storefront

Introduction

Managing returns efficiently is crucial for maintaining customer satisfaction. Appmint provides a streamlined process for creating and handling returns.

Shipping Address

Steps to Create a Return on Appmint's Storefront

  1. Log in to Appmint: Begin by logging into your Appmint account. You will be directed to the main dashboard.

  2. Access the Storefront Dropdown: Navigate to the storefront dropdown in the left sidebar.

store return

  1. Initiate a New Return: Click on the plus (+) icon adjacent to the return option.

  2. Fill in Return Details: In the popup modal, enter the following inputs:

    • Order: Select the order associated with the return.
    • Product: Choose the product being returned.
    • Status: Set the return status (e.g., pending, approved, rejected).
    • Condition: Describe the condition of the returned product.
    • Remarks: Add any additional notes or comments regarding the return.
    • Return To: Specify the return address.
    • Start Date: Enter the date when the return process was initiated.
    • Receive Date: Enter the date when the return was received.

  3. Attach an Image: Attach an image related to the return using the pick (+) icon. Note that your image should be selected from the Appmint file explorer, where you can also upload a new photo if necessary.

  4. Save the Return: Click on the save button to finalize and save your return.

Conclusion

By following these steps, you can effectively manage product returns within the Appmint storefront, ensuring a smooth process for both your store and your customers.