The same desk on the phone — inbox, queue, AI chats, customers and agents — with your availability toggle in the header and a real softphone underneath it.
The bubble is what the customer sees. Your team gets a full desk — on a screen, on a map, or in their pocket.

Chats, queue, AI conversations and customers in one place — with takeover, transfer and Broadcast a click away. Availability is set from the same header.
Captured from the running product